Privacy Policy Page

General

This Website with the URL https://mitrestore.in is operated by Mitr Sewa Private Limited. We are committed to protecting and respecting your privacy. We do collect your personal information and process your personal data in accordance with the IT Act, 2000 (21 of 2000) and other National and State laws relating to the processing of personal data.

Kindly read the below points carefully to understand our views and practices regarding your personal data.

1. Collection of Personal Information

1. We collect your personal information in order to provide and continually improve our products and services.
2. Our policy is subject to change at any time without prior notice. To make sure you are aware of any changes, please review this policy periodically.
3. All partners, firms, and third parties working with or for us, and who have access to personal information, will be expected to read and comply with this policy. No other third party may access or process sensitive personal information held by us without first entering into a confidentiality agreement.

2. How We Collect Information

2.1 Information Collected Directly

We may collect information through the Website when you visit it. The data collected depends on the context of your interaction with our Website.

2.2 Through Business Interactions

We may collect information through business interactions with sellers and customers.

2.3 Information from Other Sources

We may receive information from other sources such as public databases, joint marketing partners, social media platforms, or other third parties, including:

1. Updated delivery and address information from carriers or other third parties, which we use to validate our records and deliver your purchases or communications more efficiently.
2. Information about your interactions with products and services offered by our subsidiaries.

3. Information We Collect

1. We collect information primarily to provide better services to all our customers.
2. When you visit our Website, some information is automatically collected. This may include:
   • Operating System running on your device
   • Internet Protocol (IP) address
   • Access time
   • Browser type
   • Language preference
   • Referring website details
   • Information about how you use our products or services
3. We automatically collect information using cookies. Cookies are small data files stored on your hard drive by the Website. Cookies help us improve our Website, marketing activities, and user experience.
4. We use cookies to identify popular sections and features of the Website by counting visits.
5. By using the Website, you agree that we may advertise your feedback on the Website and marketing materials.
6. We will retain your information for as long as required to provide goods and services and as mandated under applicable laws.

4. How We Use Information

1. We use the information we collect primarily to provide, maintain, protect, and improve our products and services.

2. We may use your information to:

   I. Improve our services, Website, and business operations
   II. Understand and enhance your experience using our Website and products
   III. Provide and deliver products and services requested by you
   IV. Process, manage, complete, and account for transactions
   V. Create and manage online user accounts
   VI. Communicate regarding promotions, events, and updates
   VII. Protect against fraudulent, unauthorized, or illegal activities

5. Data Transfer

1. Information about our users is an important part of our business, and we take due care to protect it.
2. We may share your data with your consent or to complete transactions, provide requested services, or fulfill authorized activities.
3. We may also share your information with affiliates, subsidiaries, and vendors working on our behalf.
4. We may release personal information when necessary to:
   • Comply with applicable laws
   • Enforce our terms and conditions
   • Protect rights, property, or safety of users or others
   • Prevent fraud and reduce credit risks

6. Data Security

1. We take due care to protect customer data.
2. Technical measures are in place to prevent unauthorized access, accidental loss, destruction, or damage to data.
3. Employees handling data are trained to protect it from unauthorized or illegal use.
4. We use Secure Socket Layer (SSL) technology to encrypt sensitive information during transmission.
5. We follow PCI DSS standards when handling credit card information.
6. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal information.
7. We take reasonable steps to prevent misuse, unauthorized access, disclosure, alteration, or destruction of personal data.
8. Users are responsible for protecting their usernames and passwords.
9. Please ensure you sign out when using shared computers or devices.
10. Information collected from you will be stored for the period necessary to complete transactions or as required under applicable laws.

7. Links to Third-Party Websites/Apps

Our Website may contain links to third-party websites or applications. These websites may have separate privacy policies and terms. We are not responsible for the privacy practices or content of such third-party websites.

Users are encouraged to review the privacy policies of every external website visited.

8. Social Network Plugins

This Website may incorporate plugins or buttons for social networks to facilitate easy sharing.

These plugins are programmed to avoid setting cookies automatically. Cookies may only be set when users voluntarily interact with such plugins.

Information collected through social network plugins is governed by the respective privacy policies of those social networks.

9. Sharing of Personal Information

1. We do not share your personal data with third parties without your prior consent, except:

   I. To comply with laws, legal processes, or lawful requests
   II. To protect rights, property, safety, and enforce agreements or policies
   III. In emergencies to protect personal safety
   IV. During business transactions such as mergers, acquisitions, financing, divestitures, or bankruptcy proceedings

2. Third parties working on our behalf are required to comply with applicable data protection laws and confidentiality obligations.

10. Children’s Privacy

If you are under 18 years of age or the age of majority in your jurisdiction, you may use the Website only with the consent of your parent or legal guardian.

We shall not be liable for any cause of action arising due to non-compliance with this provision.

11. Your Information Choices and Changes

1. You may make choices regarding the collection and processing of your personal data.
2. You may access, update, or request changes to your personal information subject to applicable laws.
3. You may opt out of promotional emails by following the unsubscribe instructions provided in such emails.
4. Even if you opt out of promotional communications, we may still send transactional or relationship-related emails.
5. Requests regarding preferences, corrections, deletions, or opting out of data sharing may be sent to the email address provided at the bottom of this policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be reflected by updating the “Last Updated Date” above. Continued use of our services after such updates constitutes acceptance of the revised Privacy Policy.

13. Newsletter

1. Upon subscribing to our newsletter, your email address may be used for marketing and promotional communications until you unsubscribe.
2. You may revoke your consent at any time with future effect.
3. To stop receiving newsletters, click the “Unsubscribe” option provided in the email footer.

14. Contact Us

If you have any concerns regarding privacy or grievances, please contact us with a detailed description, and we will make reasonable efforts to resolve the issue.

Website: https://mitrestore.in
Company: Mitr Sewa Private Limited